Mobile, tablet & web · Client product
Park inspections, without the paper.
Client work under NDA. The product is shown under the placeholder name “Groundcheck” with a new brand theme; company, park and people names are left out, and the screens are redrawn from the production designs.
A field inspection app for parks and playgrounds. Inspectors check equipment against published safety standards on a tablet or phone, attach photos, and raise a work order on the spot, replacing paper forms and the reference guide they used to carry.
[ Try the prototype ]
Switch screens and filter inspections, as in the app.
Showing the dashboard with all inspections.
Why it mattered
Playground safety still ran on paper.
A playground inspection means checking every piece of equipment against detailed safety standards, then turning what you found into repairs. Done on paper, inspectors carry forms and a field guide, findings get written up later, and repair crews get a description instead of a picture. The product puts the standard, the camera and the work order in the same place.
Who it's for
Three roles around one inspection.
The people the product serves, from the field to the repair.
Certified inspectors
Certified playground safety inspectors who walk sites with a tablet or phone. They need the right standard on screen for each component and a fast way to record what they see.
Facility & park managers
Managers at cities, park districts and school districts who assign inspections, review reports and decide what gets fixed first.
Maintenance crews
The people who receive work orders. A photo attached to the order lets them see the issue before they reach the park.
What the product does
Built around how inspections actually happen.
The standard is on every check
Each inspection component carries its safety-standard reference, so inspectors don't need a separate field guide to know what "pass" means.
Snap or record the finding
Photos and video are captured during the inspection and attached to the item they belong to, not described from memory afterwards.
Work orders on the spot
An inspector can raise a work order while still at the equipment and send it on, with the photo attached.
More than playgrounds
The same system covers buildings, sports fields, ice arenas, fire safety, parking lots and sidewalks, custom inspections and asset tracking.
The inspector’s journey · redrawn
From today’s list to a work order.
Five screens from the journey in the production palette, redrawn under the placeholder name Groundcheck. Park and people names are fictional, and photos are replaced with drawings.
My contribution
Designing for gloves, sunlight and a clipboard habit.
I worked on the product's mobile and tablet experience as a UI/UX designer.
Empathize
Understanding how inspectors work on site today
Define
Framing the problem: capture in the field, not afterwards
Ideate
Exploring inspection flows built for one hand and a tablet
Design
Wireframes and prototypes for inspections and work orders
Test
Checking flows against real inspection scenarios
Key learnings
What stuck with me.
An inspection app lives or dies on how little typing it demands. Every field you can remove is one less reason to skip a step in the field.
Putting the standard inside the interface does more than any training: when the reference is on screen, nobody needs to carry a guide.
A photo on a work order saves a trip. Designing the hand-off to the repair crew mattered as much as the inspection itself.
More work
See the rest of the case studies.
Happy to walk through this project in more depth in a conversation, within what the NDA allows.